Understanding TroyVision Video On Demand and Home Network Security

TroyVision is designed to give customers flexibility with Live TV while also protecting access to its private Video On Demand system.

Because those two parts of the service work differently, it is important to understand how each one behaves before moving your TroyVision system from one location to another.

TroyVision Private Video On Demand Is a Closed System

The primary TroyVision Video On Demand system operates as a private, closed entertainment system.

When your TroyVision system is first set up in your home, the private Video On Demand service must be activated through VEHO TV. Once that activation is completed, the private VOD system becomes registered to your home internet connection and IP address.

That registration is part of the system’s security structure.

Your home connection essentially becomes the authorized location for that private Video On Demand experience.

Moving the System Can Interrupt Private VOD Access

Because the private VOD system is tied to the registered home connection, moving your TroyVision device to another location can affect access.

If the device is connected to another internet connection with a different IP address, the private Video On Demand system may no longer recognize the connection as authorized.

Even if you later return the TroyVision system to your original home network, the private VOD service may remain unavailable.

If that happens, you will need to contact VEHO TV so the private Video On Demand service can be reactivated.

For this reason, customers who want uninterrupted access to the private TroyVision VOD system should avoid moving the system between different networks.

Live TV Works Differently

TroyVision Live TV is much more flexible.

Your Live TV service can generally operate anywhere the TroyVision system has access to a suitable internet connection.

That means the system can still be useful while traveling, staying in a hotel, visiting another residence, or connecting through another compatible internet network.

As always, streaming quality will depend on the speed, stability, restrictions, and capabilities of the internet connection being used.

TroyVision Also Has TV-Side Video On Demand

TroyVision also provides Video On Demand content through the television side of the service.

This content is separate from the private, home-registered VOD system.

The TV-side Video On Demand can be used away from your registered home network, giving customers access to additional on-demand entertainment while traveling or using TroyVision outside the home.

The Difference Is Simple

There are three different experiences to remember:

• Private TroyVision Video On Demand: Activated through VEHO TV and registered to your home IP address. Moving the system to another network can interrupt access and may require reactivation.

• TroyVision Live TV: Designed to work on suitable internet connections both at home and away from home.

• TV-Side Video On Demand: Available through the television service and can be accessed outside of your registered home network.

Why TroyVision Uses This System

The private Video On Demand platform is designed this way to maintain a controlled and secure viewing environment.

Registering the system to the customer’s home connection helps protect the private VOD platform while TroyVision’s Live TV and TV-side entertainment remain flexible enough for customers who want to use their system away from home.

If your private TroyVision Video On Demand service becomes unavailable after connecting the system to another network, contact VEHO TV for assistance with reactivation.

TroyVision gives you portable television where it makes sense, while keeping its private Video On Demand experience secured to your home.