VEHO TV LLC POLICIES & FAQ's

VEHO TV is committed to providing the best streaming experience possible. Please be sure to carefully read our Terms of Service before using any of our services. We strive to provide the highest level of service and satisfaction to our customers and are confident you will love using our platform. Our team of experts works around the clock to ensure maximum uptime and reliability so that you can stream with confidence and ease. We look forward to bringing you the best streaming experience available.

Veho TV LLC including its products are not a part nor has any affiliation with any other software. streaming service nor ISP provider.

All Veho TV LLC products are internet-based and access to the internet is required to use the features and services. It is suggested that you have a minimum available bandwidth of 100 Mbits/sec or more for best performance.

Veho TV does not admin nor host any content that is streamed. Veho TV is a seller of digital network boxes and market place. All premium subscriptions paid are for access to content on smart boxes, smart TV's, personael computers and streaming devices are exclusively hosted by other providers. All services that you add to your device (s) are at your discretion. The owner (s) of the streaming application(s) is responsible for their functions on your device.

VEHO TV Questions & Answers

Q: What is Veho TV?
A: Veho TV is a streaming service that provides access to a wide range of TV shows, movies, and live sports events. Our platform is designed to offer an affordable and user-friendly streaming experience.

Q: What devices can I use to access Veho TV?
A: Veho TV is available on a variety of devices, including smartphones, tablets, laptops, and smart TVs.

Q: How much does Veho TV cost?
A: Pricing depends on the subscription plan you choose. Visit our website for more information.

Q: What channels are available on Veho TV?
A: Veho TV offers a wide range of channels, including popular TV shows, movies, and live sports events.

Q: Can I access Veho TV on multiple devices?
A: Yes, you can access Veho TV on multiple devices as long as you have an active subscription.

Q: Does Veho TV offer a free trial?
A: A 3-Day trail is offered through Omni TV Networks (Monday thru Wedsday only) no weekend or trials on major special event days.

Q: What makes Veho TV different from other streaming services?
A: Veho TV offers a unique combination of live TV channels and on-demand content, all in one platform. We also offer flexible pricing plans and we offer free access to Omni TV Networks services so our customers can experience our service first hand before making a commitment.

Q: Can I cancel my Veho TV subscription at any time?
A: Yes, you can cancel your subscription at any time.

Q: Is Veho TV available in my area?
A: Veho TV is available virtually anywhaer in the world. As long as you have access to the internet, you can use our service and enjoy our features and services.

Reliability

VEHO TV is a leading streaming service that offers a wide variety of content to meet the needs of every viewer. We are dedicated to providing quality service and strive to ensure that our service is always up and running. Despite our best efforts, there may be instances where our service is disrupted, and we cannot guarantee 100% uptime. Please note that we do not offer any warranty and will not provide refunds or pro-ration in the event of such disruptions.

Billing

At VEHO TV, we make it easy for you to access all your favorite content with just a few clicks. Our automatic payment system ensures that you never miss a payment, and there are no hidden fees or surprises. However, if you ever wish to cancel your service, simply log in to your account and terminate your payment. At the end of your billing cycle, your services will be terminated, and no further charges will be made.

Termination

Please note that we reserve the right to terminate or suspend your access to our services immediately and without prior notice, if you breach the terms of use. We take this action only as a last resort, but we want to ensure that our services remain reliable and accessible for all of our customers. If you have any questions about our policies or the termination of your service, please don't hesitate to contact us.

Changes In Services

As a leading streaming service, VEHO TV is committed to providing the best possible user experience. We may need to make changes in our services from time to time to improve your streaming experience. We reserve the right to modify or replace our terms and policies at any time, and by continuing to use our service, you agree to be bound by these revisions. We value your patronage and will work hard to maintain your trust in our streaming services.

Return Policy On Physical Items

You may return your new Veho TV Network box(es) or products purchased from us within 30 days of purchase. Equipment must be returned with all original packing, accessories and in new condition, as you received the order or no refund will be given and products will be shipped back to you.

After the 30 day exchange period, your Veho TV Network Box(es) has a 1-year extension that specifically covers software defects, hardware failures, and power surges.

Defective Veho TV Network TV Box(es) or other products sold on the Veho TV LLC website within the 30 day period will be exchanged for a new replacement. If the replacement(s) does not work, then the customer may return products for a full refund.

VEHO TV LLC PRIVACY POLICY

Last Modified: April 28th, 2024

Veho TV LLC is a leading global media and entertainment company that delivers premium content and experiences to audiences worldwide across studios, networks, streaming services, live events, merchandise, and more.

You may interact with Veho TV LLC and its affiliates (“Veho TV LLC” or the “Veho TV LLC family of companies”) (collectively “we” or “us”) through our global portfolio of networks, platforms, streaming services and, websites. and through our advertisements and customer service tools, all which you may access online, via mobile and connected devices, applications, streaming platforms, or in-person at live events. You can find out more about our businesses and brands and the services we provide (together, the “Veho TV LLC Services”).

The controller of your personal information will be the Veho TV LLC company that provides access the services to you.

We know how important it is to protect your personal information. This privacy policy explains our practices — and your choices — on how we collect, use, and share your information when you interact with any of the Veho TV LLC Services.

This privacy policy applies to the Veho TV LLC Services that we make available throughout the world. Depending on the Choosen Product or Service(s) you interact with, our practices with respect to personal information and your choices that should be read in addition to this privacy policy.

INFORMATION WE COLLECT ABOUT YOU

We collect your information when you sign up for the Veho TV LLC Services. We also collect information about how you use Veho TV LLC Services. In connection with certain Veho TV LLC Services, we will also receive information about you from third-parties. This information can identify you or your device or can be linked to you.

HOW WE USE YOUR INFORMATION AND WHY

We process your personal information to provide you with Veho TV LLC Services, as part of our agreement with you, or to maintain our relationship with you. We also process your personal information to analyze Veho TV LLC Services, to improve Veho TV LLC Services, to personalize advertising and marketing, to manage safety and security, or when we have a legal obligation or permission to do so.

WHO WE SHARE YOUR INFORMATION WITH AND WHY

The information we share about you varies based on the Veho TV LLC Services you are interacting with. We share personal information within the Veho TV LLC family of providers and with some of our business partners (including those supporting advertising based on your interests). We also share personal information with sponsors and other partners for events, giveaways, sweepstakes, and promotions.

We share personal information as part of a corporate transactions, to comply with our legal obligations, and to protect ourselves.

YOUR CHOICES, RIGHTS, AND CONTROLS

You may have certain rights and choices regarding your personal information, such as the right to ask us for a copy of the information we hold about you. These rights are not available everywhere and may be limited by local laws. For example, these rights may be limited if fulfilling your request would reveal personal information about another person, or if you ask us to delete information that we are required by law to keep.

INTERNATIONAL TRANSFERS

Veho TV LLC is a global company that may transfer your personal information to a country (including the United States) that does not provide the same level of protection for your personal information. Veho TV LLC may transfer your personal information to the Veho TV LLC family of companies carefully selected service providers, business partners, and other third parties for the purposes described in this policy.

Whenever we transfer your personal information within the Veho TV LLC family of companies and to our service providers, business partners, and other third parties, we look at the risks to your information and rely on safeguards, where applicable, to ensure your rights are protected. For instance, data protection laws in Argentina, the EEA, Switzerland, and the United Kingdom to facilitate transfers to the United States.

CHILDREN’S PRIVACY

The Veho TV LLC Services covered by this privacy policy are generally not intended for use by children. Instead, our child-directed Veho TV LLC Services, including our policies around parental consent, are covered by our Childrens Privacy Policy. In channels available through our general audience Veho TV LLC Services, or in areas of those Veho TV LLC Services that are directed to children, we collect only a limited amount of personal information, as permitted by law. Specifically, we may collect IP addresses, device identifiers, certain unique ID numbers, and limited viewing information. We do not use (or allow our partners to use) this information, other than for the purposes of supporting our internal operations, such as to provide children with access to features and activities on the services, to customize content and improve our services, to serve contextual advertising, or limit how often a particular advertisement is seen. We do not allow interest-based advertising on portions of our Veho TV LLC Services that are directed to children or where we know that the user is a child or teen under 16.

RETENTION

We will retain your personal information for the time period reasonably necessary to achieve the purposes described in this privacy policy, or any other notice provided at the time of collection unless a longer retention period is required or permitted by applicable law.

We determine how long to retain information based on the purposes for which it was collected, its sensitivity, our legal obligations, and the purposes set out in this privacy policy. For example, we retain your registration information for the duration of your relationship with us. Once our relationship ends, we retain certain records (including your email address and details about your transactions) for an additional period of time to comply with our legal obligations in certain jurisdictions and to prevent fraud. If you submit a request to exercise one of your privacy rights, we retain records of those requests so that we can comply with them (for example, so that we remember your request to opt out of marketing messages) and so that we can demonstrate that we have complied. In each case, we determine how long to retain information based on how long it is needed to fulfil the purpose for which it was collected, whether we need to retain it for an additional window to comply with record-keeping obligations or to defend against legal claims or prevent fraud.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We may automatically receive certain information about you and your device using browser- or device-based tracking technologies described below. These technologies allow us to ensure the Paramount Services are functioning correctly, improve the Paramount Services, provide and measure advertisements, and provide personalized content to you.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We may automatically receive certain information about you and your device using browser- or device-based tracking technologies described below. These technologies allow us to ensure Veho TV LLC Services are functioning correctly, improve Veho TV LLC Services, provide and measure advertisements, and provide personalized content to you.

PROTECTING YOUR INFORMATION

We have adopted commercially reasonable technical, administrative, and physical security measures designed to protect your personal information from loss, misuse, unauthorized access, and alteration.

CHANGES TO THIS POLICY

We may update this privacy policy based on new technologies, industry practices, regulatory requirements, or for other purposes. We will let you know if these changes are material and, where required by applicable law, we will obtain your consent. When updating you about any material changes, we may email you at the last email address you provided, post a notice on our websites or applications, or inform you by any other means permitted by applicable law.

ADDITIONAL INFORMATION US STATES

If you are a California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, or Virginia resident, there are additional disclosures and certain additional rights regarding your personal information, as described below. The rights available to you will depend on the laws in the state where you live.

SHARING (FOR CROSS-CONTEXT BEHAVIORAL ADVERTISING), SALE OF PERSONAL INFORMATION, AND PROCESSING FOR PURPOSES OF TARGETED ADVERTISING

Certain disclosures of information that we make to third parties or purposes for which we use information we receive from third parties constitute the “sale” of your personal information, “sharing” of your personal information (for “cross-context behavioral advertising” purposes), or “processing” of your personal information for purposes of “targeted advertising” under applicable laws. For instance, some of our brands disclose certain device identifiers and advertising identifiers associated with your mobile or connected device to advertising partners. Those partners use and share those identifiers to show you advertisements that are targeted to your interests on third-party sites and services. We also receive information from third parties, which we use to help inform which ads to show you on the Veho TV LLC Services.

Where a brand does this or otherwise “sells” your personal information, we will give you the opportunity to opt out by clicking the “Your Privacy Choices” link on the footer of the relevant website, or in the settings menu of the relevant mobile or online application, or other service.

The following types of personal information may be processed for purposes of targeted advertising, and may have been “shared” or “sold” in the 12-month period prior to the last modified date of the privacy policy:

Registration Information and Online Identifiers: Names and aliases; email address; IP address; unique identifiers
Commercial information: Information about transactions or content choices made on or in connection with the Paramount Services
Online Activities and Preferences: Information related to your preferences, attitudes, online behaviors, demographics, product and ad choices, and preferences
Location data: Information related to your location, including your IP address
Social Media Information: Social media statuses and updates, pictures, and references to your online presence

Each category of personal information listed above is “shared” with or “sold” to the following third parties to help us target and deliver personalized ads to you on the Veho TV LLC Services and Third-Party Services as described in this policy:

Business partners (e.g., marketing companies, sponsors working with us on co-branded promotions)
Advertisers and other advertising partners (e.g., agencies, publishers, and advertising networks)
Social media companies
Parties to a corporate transaction (e.g., if we are involved in the purchase, sale, lease, or other acquisition of our systems containing personal information)

We do not have actual knowledge that we “sell” or “share” personal information of individuals under the age of 16.

Do Not Track. Our websites and apps are not designed to respond to “do not track” requests from browsers.

DEIDENTIFIED INFORMATION

To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.

SENSITIVE PERSONAL INFORMATION

In the U.S., there may be instances where we process information that is considered “sensitive personal information”. We use sensitive personal information only when permitted by applicable laws for necessary or reasonably expected purposes – specifically, to provide you with the Veho TV LLC Services, to perform analytics on the Veho TV LLC Services, to serve you targeted advertising, and to comply with our legal obligations.

YOUR U.S. PRIVACY RIGHTS

In certain U.S. States, in addition to the rights described in the Your Choices, Rights, and Controls section of this Privacy Policy, you also have the following rights:

Opt out of Sale/Sharing/Targeted Advertising. You have the right to opt out of the processing of your personal information for purposes of targeted advertising, and the sale or sharing (for cross-context behavioral advertising purposes) of your personal information. Note that if you submit an opt-out request, you will still see ads on our services, though they might be less relevant to you. These ads may be based on historical information or information “shared” or “sold” by other sources. Please note that, when you use these tools on our services, you may need to renew your choices each time you clear your cookies or use a new browser or device. You may also need to make this choice separately for some of our services. You also can update your browser settings to make certain choices about third-party cookies.
Non-discrimination. We will not discriminate against you based on your exercise of any of the rights described above.
Appeal. If you have any unresolved privacy concerns that we have not addressed satisfactorily after contacting us, you may have the right to appeal our decision by responding directly in your request or by opening a new request and selecting ‘General Privacy Request’ and indicating that you are appealing our response to your previous request.

IIn those states where it is applicable, you or your authorized agent may submit a request to exercise any of the above rights to opt out of the sale or sharing of your personal information, or our processing of your personal information for purposes of targeted advertising, Note that your choice to opt out is device- or browser-specific and you will need to manage your preferences for each device or browser you use. You may also need to make this choice separately on different Veho TV LLC Services.

In those states where it is required, if you have enabled the Global Privacy Control signal, we will treat this as a request to opt out of “sales”, “sharing” and “targeted advertising” for device information. Note that we do not associate your browser or device information with your name, email address, and other direct identifiers.

NOTICE OF COLLECTION FOR CALIFORNIA CONSUMERS

Categories of information we collect

Details on the information we may have collected about you during the 12-month period prior to the last modified date of the privacy policy, and the sources of that information, are located in the "Information we Collect About You" section of this Privacy Policy.

Retention. Details on how long we retain your information can be found in the "Retention" section.

Our business purposes

We may use your personal information for the purposes described in "How we use your information & Why" and for the following business purposes:

Providing you with access to Veho TV LLC Services
Analyzing the Veho TV LLC Services
Improving the Veho TV LLC Services
Personalized advertising and marketing
Managing safety and security
Legal obligations and permissions

“Shine the Light” and “Eraser” Laws. Residents of the State of California may request a list of all third parties to whom we have disclosed certain information during the preceding year for those third parties’ direct marketing purposes.

If you are a California resident under the age of 18 and a registered user of a service where this policy is posted, you may request removal of content or information you have publicly posted. Please be aware that such a request does not ensure complete removal from the internet of the content or information you posted, and there may be circumstances in which the law does not require or allow removal. For all requests under the “Shine the Light” or “Eraser” law,.

Children’s Privacy Policy

Last Modified: April 30, 2021

Welcome to the Veho TV LLC Children’s Privacy Policy! This Privacy Policy will tell you about the kinds of information that Veho TV LLC and its affiliates (collectively " Veho TV LLC ", "we", "us", or "our") collect from children and how we use it or share it. You will know that this Privacy Policy applies when you visit us on a website, mobile application, online service, or on a portion of a site or service, use any online or offline services that we operate, or attend an in-person live event or experience (together we call these our "Services") and this Privacy Policy is made available to you.

This Privacy Policy is in accordance with applicable global privacy laws, such as the U.S. Children's Online Privacy Protection Act (also known as COPPA) and outlines our practices regarding information collected from and about children who use our Services. It supplements and is in addition to the Veho TV LLC general audience Privacy Policy, which should be read alongside this Privacy Policy. If you have questions about our privacy practices as they relate to information we collect about children, please contact us at hello@veho.tv

You should always check with your parents or guardians before giving out any information about you, especially before entering information on any website mobile application, or online service.

We encourage families to discuss their household guidelines regarding the online sharing of Personal Information. For more information on what you as a parent or guardian can do to control your child’s access to or use of our Services, please see the “Parental Control and Choices” section of this Privacy Policy.

Our Mission to Protect Children's Privacy

We recognize the need to provide further privacy protections when it comes to children. Some of the Services are directed to children, while other Services or portions of them are intended for use by adults and teens. For Services that are directed to children, we may collect, use, and disclose information about you as described in this Privacy Policy. Some of this information may be considered “Personal Information” or “Personal Data” (as defined under applicable law) which is information that identifies you or your device or is reasonably associated with you. We consider you to be a child if you are not of legal age to consent to the collection and processing of your Personal Information under applicable laws where you live.

Information We Collect

Below we summarize potential instances of collection of Personal Information where our Services are directed at children. We also outline how and when we will provide parental notice and/or seek parental consent.

In any instance that we collect Personal Information from a child, we will retain that information only so long as reasonably necessary to fulfill the activity requested or allow you to continue to participate in the activity, and to ensure the security of our users and our Services, or as required by law.

In the event we discover we have collected Personal Information from or about a child in a manner inconsistent with legal requirements, we will either delete the information or immediately seek the parent’s consent for that collection.

The Personal Information that we collect generally falls within three broad categories: (a) information you provide to us, (b) information we collect automatically when you use or access our Services, and (c) information we obtain from other sources.

Information You Give to Us

You can use most of the Services without actively submitting any information, but some of the Services may allow you to provide Personal Information, such as the following:

Identifiers such as name, username, phone number, email address, and mailing address.
Profile information such as date of birth, gender, avatar, and interests.
Parent or guardian contact information.

We may also require payment information such as a credit card number. We will ask you to get a parent or guardian to assist you with these transactions or for permission from your parent or guardian before allowing you to use a credit card number on one of our Services.

Information Collected About Your Computer, Phone and Other Devices

We and our service providers operating on our behalf or other businesses who collect information on our Services may automatically collect or receive certain information associated with you and/or your device(s) as part of your use of our Services through device-based tracking technologies. This could be information such as your IP address (a number assigned by your Internet Service Provider that can identify your device), mobile advertising ID (a resettable identifier assigned to your device by operating system provider, such as Apple or Google), media access control (MAC) address, and identifiers associated with cookies, pixels, tags, beacons, scripts or other technology.

Websites and Data Collection of Third Parties

The Services may include links to other websites or services, such as to purchase online subscriptions, tickets to a Veho TV LLC in-person live event or experience, purchase of a consumer or virtual good or service or interactive products or games that pair with third party devices, such as a voice-controlled digital assistant Information collected by third-party devices or on other sites and services is subject to the privacy policy and practices of the third party providing such site or service and not subject to this Privacy Policy.

Please consult the privacy policies of any third parties with which you share information in this manner to learn about the third party’s data practices.

How We Use Information & Why

We collect and use information about you for the following purposes.

Provide, maintain, and improve the Services, as well as to develop new content and features;
Perform our contractual obligations;
Create, maintain, and service your account, if you have created one;
Send notifications related to your account, if you have created one;
Send newsletters, postcards, or messages you request;
Enable you to participate in interactive features of the Services;
Enable you to participate in sweepstakes, contests, or promotions;
Respond to customer service requests from you;
Conduct internal research and development;
Analyze traffic and user activities on the Services, identify popular areas or features, and optimize and personalize the Services;
Serve contextual advertising and limit the number of times you see an advertisement on the Services to the extent allowed by local law;
Debug the Services to identify and repair errors;
Process or fulfill orders and transactions; and
Protect the rights and property of Veho TV LLC and others, and comply with our legal obligations, including to detect, investigate, and prevent fraud and other illegal activities, and to enforce our agreements.
We may send you local notifications. We do not send push notifications to children without first obtaining consent from a parent or guardian, but we may use "local notifications" that are sent directly through a mobile app to your device (and do not require an internet connection). We may use these local notifications to notify you of new content or events within the app, among other reasons.
We will store your data only as long as needed for business purposes. We store the Personal Information we collect for as long as is necessary for the purpose(s) for which we originally collected it in accordance with applicable laws. We may also retain Personal Information as required by law.

Who We Share Your Information With & Why

We will not share the information we collect other than as follows:

We may share information within the Veho TV LLC family of companies. Where permitted by law, we may share information we collect about you with the Veho TV LLC companies for the purposes described in the "How We Use Information & Why" section above.

We may share your information in connection with a corporate transaction. We may disclose or transfer your information as part of, or during negotiations for, any purchase, sale, lease, merger, or any other type of acquisition, disposal, or financing involving our brands.

We will share information with third parties who perform Services on our behalf. We share information with unaffiliated companies or individuals we hire or work with that provide us with professional advice, business support, or perform services on our behalf, including customer support, payment processors, or others who assist us in fulfilling orders or transactions, web hosting, information technology, payment processing, event providers, direct mail and email distribution, contest, sweepstakes and promotion administration, and analytics services (“Service Providers”). These Service Providers are allowed to use your information to help us provide our Services and not for any other purpose.

We may share information with our business partners. Such business partners may include sweepstakes or other partners, including those who are working with us on co-branded Services or events. Our business partners use the information we give them as described in their privacy policies. When we share your information with a business partner, we will let you know.

We may share your information with sponsors and other partners for contests, giveaways and sweepstakes. We share this information to verify your entry into and eligibility to participate in contests, giveaways, or sweepstakes, and to inform you if you’ve won.

We will share your information with your consent or if you ask us to. We share your information with third parties if you provide your consent or when you ask us to do so and if it is allowed under applicable law. For example, if you ask us to share your information in order for you to participate in an interactive service that is operated by a third party, we will share that information as requested and allowed.

We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information when it’s necessary for us to comply with applicable law or legal process, to respond to legal claims, or to protect our rights, property or personal safety of our users, employees, or the public.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Parental Control and Choices

If we allow children to create an account or otherwise engage with us over time, we will obtain parental consent prior to the collection of their Personal Information. If you are a parent, you can refuse to permit us to collect Personal Information from your child and can request that we delete from our records the Personal Information we have collected. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other Services.

Your California Rights

Under the California Consumer Privacy Protection Act (CCPA), California residents have the right to request access to or deletion of their Personal Information, to request additional details about our information practices, and to not be discriminated against for exercising their rights.

We do not sell Personal Information collected by or from any Service or portion of a Service that is directed to children or where we know that the user is a child or a teen under 16. For the portions of our Services that are directed to audiences older than 16, we do not sell identifying information such as name, email address, phone number, or postal address, but we may share identifiers such as cookies and the advertising identifier associated with your mobile device with our advertising partners, and those partners may use and share those identifiers to show ads that are targeted to your interests. If this takes place, these disclosures may constitute a "sale" under California law. Where we engage in this type of disclosure, we give you the option to opt in to these disclosures, if you are under 16, or opt out if you are 16 and over at any time by following the instructions on the home page of the relevant website, mobile and online application, or other Service. Please note that, when you use these tools on our properties, you will need to renew your choices if you clear your cookies or use a new browser or device.

If you are a California resident under the age of 18, and a registered user of the website where this Privacy Policy is posted, you may request removal of content or information you have publicly posted. Please be aware that such a request does not ensure complete removal of the content or information you posted from the Internet, and there may be circumstances in which the law does not require or allow removal.

Other Rights in Your Jurisdiction

Depending on the applicable law in your jurisdiction, you may have additional rights, such as rights to access, correction and deletion of your Personal Information. If you have any questions about what rights and choices apply in your jurisdiction, please feel free to contact us.

Changes to this Children’s Privacy Policy

From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our websites, applications and Services, or by other means, consistent with applicable law.